I wrote the following in
a blog post nearly four years ago, summing up a Malcolm Gladwell book that made a tremendous amount of sense to me:
So there's this book I read a couple of weeks ago called Blink. And it's got a ton of really great, enthralling anecdotes. It's basically about the snap judgments humans make, how we make them and why, about their power, and about their susceptibility to error.
In a blink, you've made a decision or acted or reacted in some way without even really thinking about it. Your brain processes the bank of information you've stored up in there, all unconsciously, through a kind of "thin slicing", and spits out a result so you can act when you need to. Now, if what you've stored up there is accurate, you'll make a good snap decision; if, however, you've been storing up junk, then your snap decision's not going to be very useful.
I think LAPD's essentially been storing up junk in their heads
regarding bicyclists: that we're a pack of idiots who ride the streets looking for trouble; that we universally disrespect the law; that we're a bunch of extremists who'd hate on (read "throw our bikes at") a Hummer as soon as we'd blow through a stop sign with no signs of traffic, etc.
Police officers have a tough time with right "thin slicing" as it is: their daily, even hourly, job is to confront people having a bad day, so their brains are daily downloading information that's not useful in making snap judgements about people, including cyclists: this guy might try to kill me; this guy's trying to get out of a ticket; this guy just wants some meth; this guy's trying to deflect his fault onto the other guy, etc.
One of the more memorable examples, from Gladwell's Blink, of the kind of error this helps create, involved officers firing on a young kid who was later found to be weaponless. He was black and reacting hysterically to the sight of the police, though, which placed him, unconsciously and immediately, in the officers' minds, in a whole category of dangerous people they'd been collecting data on for the whole of their careers.
Gladwell also shared an anecdote about a really good car salesmen, though. His secret was that he never listened to his snap judgements. Rags for clothes might put off another guy, but this guy put the looks aside and then won a repeat customer who owned a large farm and needed to buy a fleet of trucks every now and then. And the salesmen learned from this experience and kept applying it. He realized that his initial snap judgements about people were useless went it came to sellling a car. His best bet was to think that someone visiting a car dealership was there, in fact, to buy a car.
I guess I mention all this just to hope that LAPD will begin to learn some day soon to be conscientious about bicyclists, and all human beings, instead of letting the information they've been collecting daily lead them astray repeatedly.
They've got to start NOT trusting their instincts in order to do the real work of investigating.